TOTAL CARE IT Support
Total Care by Storm IT is our all-encompassing, pro-active IT support contract to cover your entire system including servers, Macs, PC's, firewalls, printers, smart phones and tablets. We include unlimited remote support and onsite visits providing you with the benefits of an IT manager without the overheads.
Our 24x7 monitoring system alerts us of any problems or failures on your servers, computers, internet connection, computers, anti-virus and backups and more. Often we resolve issues before users are even aware of a problem.
We'll setup new members of staff, create new mailboxes, resolve password problems, file permissions, recover data and everything you'd expect from your own IT department.
We perform regular system maintenance ensuring your servers and computers are running at tip-top performance and are up-to-date with crucial software updates, security patches and anti-virus updates.
UNLIMITED HELP DESK
Unlimited telephone and remote support, just give us a call and we can quickly connect to your computer to resolve issues.
UNLIMITED ONSITE SUPPORT
If a problem can’t be resolved remotely then a technician will arrange a site visit at a time to suit you.
Think of us as your own IT department, we'll advise the best ways your business can benefit from new technologies.
Cloud based Anti-Virus & Anti-spam combined with leading network perimeter firewall appliances to keep your system and data secure.
We'll ensure you have everything in place to ensure minimum disruption to your business in the event of a disaster.
When required we will liaise with your software vendor to perform version upgrades to your system.